When we want to develop a project, from the beginning we think about supplying it with the best products and services so that the quality of our company is the best, however, there are occasions when we are involved with a lot of options and we do not know which to choose.
Stagnation and indecision can generate a latent risk for the development of the project, often the acquisition of office furniture becomes difficult due to the aforementioned situation, at that moment is when we should recognize and seek the help of an expert to guide us and help us find the right furniture.
Hiring the services of an interior supplier gives us the ease and certainty that the work that they will perform will be of high quality and will adapt to our interests and requests.
Therefore, in this blog we show you the 5 reasons to hire an interior supplier for your project let's see!
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An interior supplier not only sells, but also advises and guides
The advice that an interior provider can offer is important because, through his knowledge, he instructs us and helps us find the products that will be adapted to the work style of the project.
Also, a supplier finds the perfect design for us based on the idea that we as customers provide. The experience and trajectory of the supplier will make it easier for us to adapt the budget with the account and thus, acquire a product of both quality and an appropriate price.
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Products with warranty
When it comes to warranty, not only do they take into account the details and the aesthetic appearance of a product, although this factor is important, it does not fully determine that it is a product of total quality.
The interior supplier that we hire will give us the most attractive furniture visually speaking, but will also consider all the factors behind it. Productivity, comfort, adaptability to the environment and functionality are some of the criteria that the supplier will value to give us the exact furniture.
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Option to opt for a turnkey project
It is very common that when you hire an interior supplier, some customers give you complete freedom to be in charge of all the furnishing and supply of everything related to the interior of the office. The role of an interior supplier in a turnkey project is to be in charge of all processes and procedures to deliver a fully equipped office to the client.
One of the characteristics is that the interior supplier functions as the coordinator of all the operations and stages of the project, without any intermediary.
Some of the benefits of this type of projects are:
- Delivery time is established
- Construction is in less time
- Negotiations with suppliers are more direct
- The interior supplier is the only one in charge of the project
- The initial cost is maintained, unless it is very necessary to modify it.
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Security in project delivery
The delivery of the final product is, on occasion, one of the most common problems. When this is not fulfilled, several inconveniences can be generated that give the client economical and time losses. An interior supplier is fully committed to the work assigned to him and it is his total responsibility to deliver the project within the stipulated time and with all that was planned.
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Relationship and long-term customer service
When an interior provider delivers the finished project, he deals with how to maintain a relationship with the client to pay attention to future requests.
In certain occasions, the client needs a change or maintenance in a product, the provider is in charge of giving support and attention to the request that he/she has. A satisfied customer will be an great way to spread the excellence of the company's products.
Harris Interactive, a European company specialized in conducting audience and consumption monitoring, indicated in a study that 86% of customers stop using products due to bad experience and lack of follow-up from the company. 15% of this percentage will transmit their opinion to 20 people, the rest will transmit it to 9 or more.
On the other hand, customers who had a good experience and satisfaction with the product will transfer their opinion to 5 or 7 people, these customers will always be willing to leave an assessment about the service and the follow-up they obtained with the product.
The prestigious Forbes magazine and Oracle, an American company that provides digital storage solution services, conducted a study called Modern Customer Service: Are You Outpacing Executive Peers?, where 415 companies participated worldwide. The result, 62% of participating organizations do not consider customer service as a primary area of the company. Only 38% of the respondents see the service and customer service after the purchase, as a tool of profit and high priority.
Derived from the above, it is very important that an interior supplier has a short and long-term customer service and meet the needs that may arise to a customer. An interior supplier will always seek to give your client the best of the products, adapted to their needs and requests, and most importantly, will show support when necessary.
